Data protection statement - viewpointsystem

Data protection statement

DATA PROTECTION STATEMENT

We take the protection of your personal data very seriously. Your data are protected within the scope of statutory regulations. By means of the following statement, we would like to inform you which data will be collected and for what purpose.

We shall process your personal data, which fall under the following data categories: contact data, contractual data, order data, billing data, fee payment data, etc.

DATA PROCESSING ON THIS SITE

Use of our website is generally possible without giving personal data. Where personal data (for example name, address or email address) are collected on our sites, this shall always be carried out, where possible, on a voluntary basis.

PROCESSORS, RECIPIENTS

We process your personal data with the support of data processors, who support our company in providing services (e.g. web hosting services, email newsletter forwarding service, CRM providers, accounting, etc.).

These processors are obliged to strictly protect your personal data and shall not process your personal data for any purpose other than providing our services.
Your personal data are only forwarded to typical economic operators, such as banks (in the event of transfers to you), tax advisers (if you feature in our accounts), shipment providers (in the event of delivery), etc.

FULFILMENT OF CONTRACT

The personal data of the Client and the data of the Client’s relevant members of staff will be processed for fulfilment of the present contract on the basis of the existing contractual relationship and the statutory provisions.

There is no obligation to conclude the contract. However, failure to conclude the contract would mean that the order cannot be accepted.

Data will be processed by Viewpointsystem for direct marketing in ways not requiring consent, such as the sending of addressed advertisements by post. This processing shall be agreed for the purposes of contract fulfilment.

Data for direct marketing in ways requiring consent, such as the sending of e-mail advertisements or the placing of personal advertisements will only be processed on the basis of additional consent granted voluntarily by the Client. The Client is under no obligation to grant this consent. The only consequence of failure to grant this consent would be that the Client would not receive any advertising in forms that require consent.

All data is subject to the agreed or statutory obligations of confidentiality and protection of personal data. Beyond the forwarding of Client data to typical business recipients such as banks, tax consultants, lawyers, shipping services etc. Client data shall only be forwarded in accordance with the legal requirements or as agreed with the Client.

Client data will be kept for documentation purposes and to fulfil legal obligations for a maximum period of thirty years after completion of the orders.

The Client shall have the right to revoke this consent at any time. Consent given in writing may only be revoked in writing, consent to receive electronic advertising may if applicable be withdrawn by clicking on the unsubscribe link. In this case, in the absence of any other legal basis, processing shall be discontinued. The withdrawal of consent shall in no way affect the legality of the data processed until consent was revoked.

The Client has the right to object to the processing of his personal data for the purpose of direct marketing. If consent is withdrawn the personal data will no longer be used for direct marketing.

MAKING CONTACT

Making contact through our contact form:
After you have sent the contact form, personal data entered by you are processed in order to handle your request based on your consent, as granted by submitting the form.
There is no legal or contractual obligation to provide personal data. Failure to provide data merely results in you being unable to forward your request, meaning we are unable to deal with it.
You are entitled to withdraw your consent at any time through written notice, without affecting the legality of processing by virtue of consent until withdrawal thereof.

Making contact at trade fairs or events:
Following personal contact and handover of your contact details or business card, your personal data will be processed in our CRM System in order to make further contact based on your consent, as granted through the personal handover of your contact data.
You are entitled to withdraw your consent at any time through written notice, without affecting the legality of processing by virtue of consent until withdrawal thereof.

REGISTRATION FORM

Once the registration form has been submitted, the abovementioned data are processed for the purpose of contractual performance based on a contract concluded for the contractual period upon registration.
There is no legal or contractual obligation to provide personal data. Failure to provide data merely results in you being unable to register/ enter into a contract/ use the service.

Data that are compatible with the original purpose of processing are processed on the same legal basis for the purpose of direct marketing in forms that are not subject to consent, such as targeted postal delivery of advertising, until any objection is raised. In this case data are forwarded to shipment providers.
You are entitled to object to the use of your personal data for the purpose of direct mail advertising by written notice at any time. In the event of an objection, your personal data will no longer be processed for the purpose of direct mail advertising.

EMAIL NEWSLETTERS

By confirming the link in the double opt-in email, you consent to processing of your personal data for the purpose of information on new products from Viewpointsystem & industry news by means of an email newsletter until withdrawal thereof or the raising of any objections thereto.
There is no legal or contractual obligation to provide personal data. Failure to give consent merely results in you not receiving email newsletters.
You are entitled to withdraw your consent at any time through written notice or by clicking on the deregister link in the email newsletter, without affecting the legality of processing by virtue of consent until withdrawal thereof.
Similarly, you can object to the use of your personal data for the purpose of direct mail advertising in the same way. In the event of any objection, your personal data will no longer be processed for the purpose of direct mail advertising in the form of an email newsletter.

COOKIES

This website uses cookies.
Cookies are small text files, which are temporarily stored on your computer by our web server. Cookies do not contain any personal data and serve to implement user functions and thereby contribute to the range of provision becoming more user-friendly and effective. Using browser settings on your computer, you can specify yourself whether and if so how cookies should be used. If the use of cookies is limited, all functions of this website might no longer be fully usable.

COOKIES ON OUR WEBSITE

Our website processes the following cookies:

  • Cookies that are absolutely necessary in order to ensure essential functions of the website
    • cookie_notice_accepted: serves to store consent for the use of cookies.
    • gaOptout: serves to store the opt-out from Google Analytics.
    • faOptout: serves to store the opt-out from Facebook Pixel.
  • Functional cookies to ensure the website service
    • ff_news_session: für den social media StreamPerformance cookies to improve the user experience.
    • TawkConnectionTime for the Live Chat Plugin
    • __tawkuuid for the Live Chat Plugin
  • Google Analytics (see relevant paragraph)
  • Facebook Pixel (see relevant paragraph)
  • Advertising cookies to control advertising campaigns.
    • none

SERVER LOG FILE

This website processes the following personal data in a server log file in order to monitor the technical function and increase the operational safety of the web server based on the overriding legitimate interest of the responsible party (technical security measures):
• accessed content
• time of server request
• browser type/ browser version
• used operating system
• referrer URL
• IP address
• hostname

Such data are only personally stored temporarily for a period of four hours. The IP address and hostname are then anonymized.

TAWK.TO LIVE CHAT

This website uses the Tawk.to Live Chat plugin for the purpose of direct communication between customers and employees of viewpointsystem gmbh.

Details can be found directly at www.tawk.to/privacy-policy or at www.tawk.to/data-protection.

USE OF ANALYTICAL TOOLS

This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”) on the legal basis of an overriding legitimate interest (analysis of website use). Google Analytics uses so-called “cookies”, text files, which are stored on your computer and allow for an analysis of your use of the website. Information generated by the cookie about your use of this website is usually transferred to a Google server in the USA, where it is stored. In the event of activation of IP anonymization on this website, your IP address will be shortened in advance by Google within Member States of the European Union or in other signatories to the Agreement on the European Economic Area. The full IP address is only transferred to a Google server in the USA, where it is shortened, in exceptional cases. Google will use such information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activities and to provide the website operator with additional services associated with use of the website and the Internet. The IP address forwarded by your browser within the framework of Google Analytics shall not be merged with other Google data. You can prevent the storage of cookies using an appropriate setting in your browser software; however we would advise you that in this case you might not be able to make full use of all functions of this website. Moreover, you can prevent the recording of data generated by the cookie and related to your use of the website (including your IP address) at Google and the processing of such data by Google by downloading and installing the browser plugin available at the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=de

Disable google analytics tracking

 

Facebook Pixel

This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”) on the legal basis of overriding legitimate interest (analysis of website use). For this purpose, we have concluded a data processing agreement with Facebook. Data are partly transmitted to the USA. The transmission of data to the USA is based on the privacy shields.
When you visit our website, a software creates a connection to the Facebook servers and transmits data to the Facebook servers, some of which are located in the USA. Facebook Pixel uses cookies to store information of the user of the website and to analyze how the user uses our website.
According to Facebook, Facebook will use the collected data to evaluate website use, to compile reports on website activity, and to provide other services related to website use and internet activity.
Facebook may also transmit that information to third parties, if this is prescribed by law or if third parties process such data on behalf of Facebook.
Detailed information on how Facebook uses user data can be found in the data privacy statement of Facebook.

Deactivate Facebook Pixel

    • You can generally block the collection of your user data by adjusting the settings of your browser to “Do Not Track”. Our website will then take into account the “Do Not Track” signal, which your browser then sends to all websites.
  • You can block the collection of your user data by Facebook Pixel only on this website by clicking the following link. This allows you to set an opt-out cookie which blocks the collection of your data when you visit this website again: Disable Facebook Tracking Pixel.

 

YOUR RIGHTS

You are entitled to receive information, to correct, delete and restrict the processing of personal data.
Where the legal basis for processing of your personal data relies on your consent or a contract concluded with you, you shall also be entitled to ensure data can be transferred.
You are entitled to withdraw any consent to the processing of your personal data. The legality of processing personal data until the time of withdrawal of consent shall not be affected by withdrawal.
You are entitled to object to the processing of your personal data for the purpose of direct mail advertising. In the event of any objection being raised, your personal data will no longer be processed for the purpose of direct mail advertising.
Please write on this matter to Viewpointsystem GmbH, Franz-Josefs-Kai 47, 1010 Vienna, keywords: data protection, or send an email to the following address: datenschutz@viewpointsystem.com

 

SYSTEM SECURITY

All data are stored on a protected server. Only a few employees are authorized for access and commissioned with technical support for the website. Our employees are subject to the obligation to maintain confidentiality and data protection accordingly.

We shall store your data in accordance with legally stipulated provisions.

 

CONTACT

Should you have any questions and suggestions on this Data Protection Statement or your personal data, please refer to the indicated contact address.

Address:

viewpointsystem gmbh,
Franz-Josefs-Kai 47 / 3rd floor,
A-1010 VIENNA
Email address: datenschutz@viewpointsystem.com
Tel.:+43 1 2089090

Last revised: May 2018